FirstChoice

Unlock your PERS benefit with FirstChoice
and Medical Guardian

Welcome FirstChoice Members

We are excited to introduce the Personal Emergency Response Systems (PERS) benefit now available to all members in FirstChoice’s VIP Care Plan. Starting January 1, 2025 FirstChoice members can claim their PERS benefit directly through Medical Guardian, a trusted leader in PERS and aging adult health.

Why PERS Benefit

A PERS device is a discreet, wearable device with a help button. It connects you to a 24/7 US-based monitoring center with trained operators ready to assist you in any emergency.

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Immediate Help

Instant access to trained emergency response operators anytime.

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Enhanced Independence

Live your life freely, knowing that help is just a button press away.

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Peace of Mind for Families

Loved ones feel secure, knowing you’re never alone in an emergency.

Empower Your Independence: Advanced Safety Wearables Tailored for Your Lifestyle

Whether you like to stay at home or you’re always on the move, we’ve got a device option to keep you safe. All our devices come with fall detection capabilities and can be worn in the shower. Pick out the device best suited for your needs – all at no cost to you.

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MGMini

Available in 4 colors, the MGMini offers versatility and can be worn around your neck or clipped to your hip or purse.

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Weighing less than an ounce, the MGMini Lite is our lightest, most comfortable, easiest-to-use wrist wearable PERS device.

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MGMove

The MGMove Smartwatch is the most advanced PERS device offered, and it’s a fashionable way to stay safe and connected wherever you go.

See one you like? Use the Get Started button or call us to request your device at 1 (800) 994-2081.

Hear what Medical Guardian users have to say

Our members play a big part in helping to shape our products and services. We do this to ensure we are offering options that fit into a lifestyle, not define it. Listen to what our members have to say.

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Nan D.

“Thank you for being there when I need you.”

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Excellent Service
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Dennis S.

“I wear it around my neck and it’s with me all the time, it’s like wearing insurance.”

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Excellent Service
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Robert M.

“With Medical Guardian I know that help is just as close as my hand.”

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Life Saving Story

Discover Our PERS Devices

Medical Guardian offers a range of PERS devices to cater to your unique needs. The devices shown are mobile alerts, however, a home-based unit is available if a mobile device does not work in your area.
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Home-Based PERS Units

Home devices are offered if your area has limited or no cellular connectivity and features two-way communication through a landline.

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Mobile Devices

Wearable devices that can be worn around the neck, wrist, or clipped to a pocket are water-resistant for shower use and equipped with GPS for on-the-go protection.

Don’t Wait for Tomorrow, Secure Your Peace of Mind Today!

Check Your Eligibility Online Or Give Us A Call To Get Your Personal Emergency Response System

At Medical Guardian, we understand the unique challenges you face every day. That’s why we’ve partnered with FirstChoice to ensure you can access our top-notch devices and services at no additional cost — fully covered under your FirstChoice plan.

Click here to check your eligibility online or give us a call 1 (800) 994-2081 to get the protection you deserve, at no extra cost to you.

Need More Information?

Your safety and well-being are always our first priority. Make the most of your FirstChoice benefits for a life enriched with peace of mind and endless possibilities.

Medical Guardian Support

1 (800) 994-2081

PERS Benefit FAQs

What are Personal Emergency Response Services (PERS)?

A PERS device is an electronic device worn by the member. It has a help button the member uses to call for assistance. When the button is pressed a monitoring center is alerted. This center is open 24 hours a day, 7 days a week. Trained operators can contact family members or emergency services as needed.

What types of PERS devices can members get?

Mobile devices can be worn around the neck or on the wrist. One option is a PERS device with a wristband. The other comes with a lanyard and is worn around the neck. All pendants are water resistant so can be worn in the shower.

All mobile devices have GPS technology. This allows members to get help both at home and away from home. Mobile devices use cell towers to connect the PERS device to our call center. No cell phone is needed for the devices to work.

If help is needed, the member presses the help button. This sends an alert to the monitoring center. Two-way communication happens when the monitoring center begins speaking with the member. Members speak into the device to be heard.

Home-based PERS units are offered for members who cannot use a mobile device. This unit is for members who live in an area with limited or no cell connection or are homebound. Standard units have a base station that connects through the member’s home phone (or landline). This allows for two-way dialogue with the monitoring center.Members speak into the base station to be heard.

A wearable device is needed to connect members to the base station. Members can select a lanyard or a wristband, which are water resistant. They provide coverage in and around the home 24 hours a day, 7 days a week.

How does fall detection work?

When fall detection services are enabled and a fall is detected, a call is placed within seconds of detecting the fall.* Through the device’s two-way speaker, the monitoring center representative talks to the member and gets them the assistance needed.

What if a member hits the button by mistake?

Mistakes happen and they are expected. When the button is pushed, an operator will answer. The member simply tells the operator they do not need help.

Who provides PERS services to FirstChoice members?

Medical Guardian is the provider of PERS services to members.

Which FirstChoice plan(s) have a PERS benefit?

The FirstChoice VIP Care plan offers a PERS benefit.

How do members obtain a PERS device?

Members can call Medical Guardian directly to get more information and ask for a PERS device. Members can also request their PERS device online through Medical Guardian.

How will members get the device after they ask for one?

The PERS unit is shipped directly to the member. Instructions on how to activate and use the device are included. The Medical Guardian customer support team can help activate the unit and answer any questions.

What is the cost to the member? Is there a co-pay or deductible?

There is no cost to the member for this PERS benefit. Members are not charged any monthly fees or co-pays.

*No technology, including Fall Detection technology, works 100% of the time. If a fall occurs, the help button should always be pushed when possible.