Unlock your PERS benefit with Samaritan Health and Medical Guardian
We are excited to introduce the Personal Emergency Response Systems (PERS) benefit now available to all members in Samaritan Health’s Valor, Premier, Premier Plan Plus and Dual Advantage Plans. Starting January 1, 2024 Samaritan Health Members can claim their PERS benefit directly through Medical Guardian, a trusted leader in PERS and aging adult health.
A PERS device is a discreet, wearable device with a help button. It connects you to a 24/7 US-based monitoring center with trained operators ready to assist you in any emergency.
Instant access to trained emergency response operators anytime.
Live your life freely, knowing that help is just a button press away.
Loved ones feel secure, knowing you’re never alone in an emergency.
Whether you like to stay at home or you’re always on the move, we’ve got a device option to keep you safe. All our devices come with fall detection capabilities and can be worn in the shower. Pick out the device best suited for your needs – all at no cost to you.
You can wear your Mini Guardian around your neck or clipped to your hip or purse.
Weighing less than an ounce, the MGMini Lite is our lightest, most comfortable, easiest-to-use wrist wearable PERS device.
The MGMove Smartwatch is the most advanced PERS device offered, and it’s a fashionable way to stay safe and connected wherever you go.
Our members play a big part in helping to shape our products and services. We do this to ensure we are offering options that fit into a lifestyle, not define it. Listen to what our members have to say.
Home devices are offered if your area has limited or no cellular connectivity and features two-way communication through a landline.
Wearable devices that can be worn around the neck, wrist, or clipped to a pocket are water-resistant for shower use and equipped with GPS for on-the-go protection.
At Medical Guardian, we understand the unique challenges you face every day. That’s why we’ve partnered with Samaritan Health to ensure you can access our top-notch devices and services at no additional cost — fully covered under your Samaritan Health plan.
Call 1 (800) 914-5531 to get the protection you deserve, at no extra cost to you.
Your safety and well-being are always our first priority. Make the most of your Samaritan Health benefits for a life enriched with peace of mind and endless possibilities.
A PERS device is an electronic device worn by the member. It has a help button the member uses to call for help during any type of emergency. When the button is pressed a monitoring center is alerted. This center is open 24 hours a day, 7 days a week. Trained operators can contact family members or emergency services as needed.
Mobile devices can be worn around the neck or on the wrist. One option is a PERS device with a wristband. The other is a smartwatch that has PERS and more features like step counting, weather and more. They are water resistant so can be worn in the shower.
All mobile devices have GPS technology. This allows members to get help both at home and away from home. Mobile devices use cell towers to connect the PERS device to our call enter. No cell phone is needed for the devices to work.
If help is needed, the member presses the help button. This sends an alert to the monitoring center. Two-way communication happens when the monitoring center begins speaking with the member. Members speak into the device to be heard.
Home-based PERS units are offered for members who cannot use a mobile device. This unit is for members who live in an area with limited or no cell connection or are homebound. Standard units have a base station that connects through the member’s home phone (or landline). This allows for two-way dialogue with the monitoring center. Members speak into the base station to be heard.
A wearable device is needed to connect members to the base station. Members can select a lanyard or a wristband, which are water resistant. They provide coverage in and around the home 24 hours a day, 7 days a week.
Yes. All devices can tell when a member falls. This feature will be turned on if a member wants it. Many falls happen in the bathroom. For that reason, all buttons are water resistant and safe to wear in the shower.
Mistakes happen and they are expected. When the button is pushed, an operator will answer. The member simply tells the operator they do not need help.
Medical Guardian is the provider of PERS services to members.
The Valor, Premier, Premier Plan Plus and Dual Advantage plans each offer a PERS benefit.
Members can call Medical Guardian directly at 800-914-5531 to get more information and ask for a PERS device.
The PERS unit is shipped directly to the member. Instructions on how to activate the device are included. The Medical Guardian customer support team can help activate the unit and answer any questions.
There is no cost to the member for this PERS benefit. Members are not charged any monthly fees or co-pays.
Samaritan Advantage Health Plans is an HMO with a Medicare contract. Enrollment in Samaritan Advantage Health Plans depends on contract renewal.
You can get this document in another language, format, large print or ask for an interpreter at no cost to you. Please call us at 800-832-4580 (TTY 800-735-2900) to request a copy of this document or an interpreter.
Puede obtener este documento en otro idioma, otro formato o en letra grande o pedir un intérprete sin costo alguno para usted. Llámenos al 800-832-4580 (TTY 800-735-2900) para pedir una copia de este documento o un intérprete.
*No technology, including Fall Detection technology, works 100% of the time. If a fall occurs, the help button should always be pushed when possible.